Skip to main content
TrustRadius
Trend Micro Smart Protection Suite, with XGen

Trend Micro Smart Protection Suite, with XGen

Overview

What is Trend Micro Smart Protection Suite, with XGen?

Trend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security…

Read more
Recent Reviews

TrustRadius Insights

Trend Micro Smart Protection Suite has established itself as a comprehensive security solution, earning praise from users for its array of …
Continue reading

Trend Micro Smart Review

1 out of 10
December 13, 2019
It is not being used any longer. It was so difficult to install, and initially unstable with poor customer experience the decision was …
Continue reading
Read all reviews

Popular Features

View all 7 features
  • Centralized Management (9)
    10.0
    100%
  • Vulnerability Management (9)
    10.0
    100%
  • Malware Detection (9)
    10.0
    100%
  • Endpoint Detection and Response (EDR) (8)
    10.0
    100%
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Trend Micro Smart Protection Suite, with XGen?

Trend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security gateway for specific…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

17 people also want pricing

Alternatives Pricing

What is Webroot Antivirus + Internet Security Complete (SecureAnywhere)?

Webroot Security Complete (formerly under the brand name SecureAnywhere) is a suite of antivirus, multi-endpoint security and Internet security solutions available for home offices, and possibly small businesses with limited security needs.

What is Webroot Endpoint Protection?

Webroot Endpoint Protection is the OpenText company's business class multi-vector endpoint protection application, providing centralized endpoint management, deep learning intelligence, and advanced behavioral analytics. For SMBs, Webroot Smarter Cybersecurity solutions were designed from the…

Return to navigation

Features

Endpoint Security

Endpoint security software protects enterprise connected devices from malware and cyber attacks.

9.7
Avg 8.5
Return to navigation

Product Details

What is Trend Micro Smart Protection Suite, with XGen?

Trend Micro Smart Protection Suite, with XGen Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Trend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security gateway for specific applications (e.g. Office 365, Skye, Sharepoint, etc.) and web security gateway for extended capabilities.

Reviewers rate Anti-Exploit Technology and Endpoint Detection and Response (EDR) and Centralized Management highest, with a score of 10.

The most common users of Trend Micro Smart Protection Suite, with XGen are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(15)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Trend Micro Smart Protection Suite has established itself as a comprehensive security solution, earning praise from users for its array of anti-malware security layers, IPS, firewall, and virtual patching. Users have found this software invaluable in safeguarding critical operating systems and protecting administrators and developers in banking institutions. Its deployment across organizations has significantly reduced the risk of sensitive information loss and ensured robust data security. With its wide-ranging threat detection and prevention capabilities, the software suite has been implemented on various devices, including laptops, desktops, network devices, gateways, mobile devices, endpoints, servers, and other applications. The seamless integration of Trend Micro Smart Protection Suite with Windows platforms has been particularly well-received by users. Educational institutions have also benefited from this software as it effectively ensures the security of computers used by teachers and staff. While some users have reported challenges during the installation process, the product's stability and reliability over many years have garnered appreciation. Setting up and configuring the software is straightforward, with easy management facilitated through comprehensive data capture features. Users have occasionally encountered issues with upgrades but have commended Trend Micro's support in promptly resolving problems. With advanced threat detection and behavior monitoring capabilities, users highly recommend Trend Micro Smart Protection Suite. As a result of their positive experiences with the product, they are considering upgrading to Trend Micro Apex One for even more enhanced protection.

Easy and efficient deployment: Users have found the deployment process of the product to be easy and efficient, with the ability to install it on servers. Several reviewers have highlighted this as a positive aspect.

Detailed logs for analysis: The level of detail provided in the logs has been appreciated by users, making it comfortable for them to analyze and understand the recorded information. Many reviewers have praised this feature.

Unique virtual patching capability: The unique feature of virtual patching in the product has received praise from users. This functionality helps in preventing vulnerabilities and enhancing security. Multiple reviewers have mentioned this as a valuable aspect of the product.

Agent Deployment System: Some users have mentioned that the agent deployment system could be improved, specifically in terms of managing everything from the cloud. They feel that there is a need for better cloud-based management capabilities. Performance Issues: Several reviewers have expressed their dissatisfaction with the software's run-time performance, stating that it has been slow and indicating a need for better overall performance. Lack of Advanced Malware Support: Many users have pointed out that the software lacks support for advanced malware and botnets. They believe that enhancing the software's ability to detect and respond to these threats would greatly improve its effectiveness. Conclusion: Overall, users have expressed concerns regarding issues with the agent deployment system, performance, and lack of advanced malware support. These areas require improvement in order to enhance user experience and ensure better protection against cyber threats.

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Ravinder Beniwal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Trend Micro Smart Protection, with XGen is used by our organization to reduce the risk of sensitive information loss. In today's world, information is the biggest asset for each company and keeping it secure is the biggest challenge for every organization. Being a legal industry, our clients expect that their data remain secure and we live up to their expectations by utilizing the most advanced security solutions such as Trend Micro Smart Protection Suite. In our organization, the software suite is used across the whole organization. The software provides threat detection and prevention across our network devices including gateways, mobile devices, endpoints, servers, and other apps.
  • Real time threat intelligence using updates from global threat intelligence network.
  • Advanced built-in threat detection and response capabilities.
  • Ability to detect advanced malware, behavior and communications.
  • Flexibility to deploy with on-premise or cloud or hybrid.
  • Single management console to manage all layers of security.
  • During run-time you would feel that systems are slow.
  • Ability to detect cyber attack and response to cyber attacks can be improved.
  • Support for advanced malware, botnets can be improved.
  • Some investigation module are provided as optional add-on, so they should be integrated.
1. For malware, botnet threat detection, and prevention.
2. To reduce the risk of information loss.
3. To monitor communication within your network.
4. To assess potential vulnerabilities and proactively protect endpoints, servers and applications.
Endpoint Security (7)
90%
9.0
Anti-Exploit Technology
80%
8.0
Endpoint Detection and Response (EDR)
90%
9.0
Centralized Management
100%
10.0
Hybrid Deployment Support
100%
10.0
Infection Remediation
80%
8.0
Vulnerability Management
90%
9.0
Malware Detection
90%
9.0
  • The product is worth the investment our organization made.
  • Management is happy with the investment on the product.
  • We also feel proud while communicating our security solutions to our clients.
We did features comparison with other competitors including Symantec, McAfee and FireEye. Some of the features we compared include Vulnerability detection, access control, threat detection and response, product support and product updates, reporting and analytics, VPN support, intrusion detection system, activity monitoring, pricing model and add-on features, deployment models and deployment time and effort required. Trend Micro seems to be a good fit based on these features.
Trend Micro provides 24/7 support to its customers. They help you in right product selection, price negotiation, product deployment and post-deployment support. Post-deployment support includes training and manuals if required. Trend Micro provides regular updates to keep their product up to date so that it is able to detect some advanced threats.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have been using Trend Micro products for over 10 years now, only to find each version is better than the next. There is always an inspiration to grow as a company to fulfill the needs of customers and growing times.
Configuration and setup is straightforward. Management is easy and captures all the data you need.
I only ran into issues with upgrades and breaking the database sometimes. But Trend Micro support is always awesome and helps fix the problem. I would recommend the product if it doesn't break the bank $$.
  • Virus and Malware Protection
  • Monitoring and Definition Updates
  • Management Reporting
  • The ability to use more third-party apps and OS Support
  • Check patches before deploying
  • More remote features
A scenario where Trend Micro Smart Protection Suite did well was when a virus was found in the system and blocked from further spreading in the network due to Trend Micro.
Some less appropriate issues would be flagging legit items as virus. I see a lot of spyware and adware issues but there are no specifics on the issue, only that it was found and removed.
Endpoint Security (7)
80%
8.0
Anti-Exploit Technology
80%
8.0
Endpoint Detection and Response (EDR)
80%
8.0
Centralized Management
80%
8.0
Hybrid Deployment Support
80%
8.0
Infection Remediation
80%
8.0
Vulnerability Management
80%
8.0
Malware Detection
80%
8.0
  • We have stopped multiple infections of ransomware from spreading.
  • Lost some productivity when database crashed
  • Updates tend to slow system down
We selected Trend Micro Smart Protection Suite because we originally deployed with their company and it was best on cost savings to stick with the same company. The products are getting better, and we have more ability to look into our devices for malicious infections. The other applications were too slow and did not manage as well.
I love the support Trend Micro gives to its clients. It never fails to get a rep on the line that can help solve a problem quickly. There was never a need to wait in line to have an issue solved. Everyone was genuine and nice, even when I was frantic! I appreciate all their hard work.
Return to navigation